About

About Us

Company Profile Company Profile Company Profile

Our company are newly established, but we learned that environment of cruising business in Ha Long are very competitive and highly demanding, that is obviously true but we are confident to hold steady steering wheel for hospitable service career. Cruise Company’s founders have been dedicated for Vietnam tourism industry since it just opened and have been trained in hotel’s management and hospitable services in Singapore, especially ever been hold important position in Crow Plaza hotel and Intercontinental hotels before invested in Swan Cruises in Ha Long bay.

Our swan crew team,   

Our good quality captain is well training and be certificated by Vietnam marine institution, high responsibility spirit and always action on safety and enjoyable of guests on board.

Chef is carefully selected who have been trained in reputable vocational school, have a great impassion for cooking, keen on western and oriental cooking recipe.

Bar tender, waiters, housekeeping , machine and crew are well training, honest, although from difference part of country but they are solidarity as member in a family with nice smile available on faces, all undertaken to act for same goal is keeping Swan Cruise Halong is always tidy, and warm hospitable with high quality services    

Mission Statement

To be one of first leading superior cruises operation in Ha Long Bay.

To provide a product of consistently superior quality.

To provide the best service possible at all times.

To provide professional service in a personalized and friendly manner.

Philosophies and Values

To maintain the philosophy of Continuous Quality Improvement.

To be attentive to the feedback of our Travel Industry Partners.

To be attentive to the feedback of our guests.

Our guests are our number one priority.

Our employees are our most valued resource.