Dear value customers !
Warmest greeting from Swan Cruise Team
We would like to send sincere thanks to all of you spending your time to read about Swan Cruise.
Swan Cruise Company was set up in the beginning of 2015 till now we have successfully brought approximately 40.000 guests to majestic Bai Tu Long bay over 3 years. Now Swan Cruises have get more than 3000 excellent reviews which tells about wonderful experiences in Bai Tu Long bay with Swan Cruises on Tripadvisor
At the same time we learned that environment of cruising business in Ha Long bay, Bai Tu Long bay are very competitive and highly demanding, that is obviously true but we are confident to hold steady steering wheel for hospitable service career.
Swan Cruise Company’s founders have been dedicated for Vietnam tourism industry since it was just opened and have been trained in hotel’s management and hospitable services in Singapore, especially they hold important position in Crow Plaza hotel and Intercontinental hotels before invested in Swan Cruises in Bai Tu Long bay.
What is more :
About swan team’s attitude
Cruise team :
Our good quality captain is well training and be certificated by Vietnam marine institution, high responsibility spirit and always action on safety and enjoyable of guests on board. Chef is carefully selected who have been trained in reputable vocational school, have a great passion on cooking, keen on western and oriental cooking recipe.
Bar tender, waiters, housekeeping , machine and crew are well training, honest, although from difference part of country but they are solidarity as member in a family with nice smile available on faces, all undertaken to act for same goal is keeping Swan Cruise Halong is always tidy, and warm hospitable with high quality services
To be one of first leading superior cruises operation in Bai Tu Long bay
To provide a product of consistently superior quality.
To provide the best service possible at all times.
To provide professional service in a personalized and friendly manner.
Philosophies and Values
To maintain the philosophy of Continuous Quality Improvement.
To be attentive to the feedback of our Travel Industry Partners.
To be attentive to the feedback of our guests.
Our guests are our number one priority.
Our employees are our most valued resource.