Team

Our Team

Swan cruises office team
All staffs in the offices are university bachelor who have been well trained from Vietnam tourism institue, and archived great working skill experiences in Vietnam tourism industry. Each staff are specialized in their own expertise, but since joy working for Swan Cruise Company, they are all also must to undergone strickly probation and hard training course to suitable with our professtional working enviroment. Beside that we created good working facilites, friendly and comfortable environment. The company founders setted a working culture simple as some phrase that’s enthusiastic, high responsibility, honesty  more over is solidarity in any case, willingly support with each others whenever need.

Our swan crew team,
Our good quality captain is well training and be cetificated by Vietnam marine instition, high responsibility spirit always action on safety and enjoyable of guests on board.
Chef is carefully sellected who have been trained in reputate vocational school, have a great impassion for cooking, keen on western and oriental cooking recipe.
Bar tender, waiter, house skeepers, machine and crew are well training, honest. Althought coming from difference part of country but they are solidarity as member in a family with nice smile availlable on faces, all committe action follow for same goal keep cruise tidy, and warm hospitable and high quality services    
 
Mission Statement
To be one of first leading superior cruises operation in Halong Bay.
To provide a product of consistently superior quality.
To provide the best service possible at all times.
To provide professional service in a personalized and friendly manner.

Philosophies and Values
To maintain the philosophy of Continuous Quality Improvement.
To be attentive to the feedback of our Travel Industry Partners.
To be attentive to the feedback of our guests.
Our guests are our number one priority.
Our employees are our most valued resource.